Not all telephone calls made are free of charge. If you will be contacting to 08 numbers, there’s no need to for you to fret because the cost will be clear to you. Gone were the days when you don’t have any idea about the price of your phone call. This has been feasible by the tips that “Ofcom” has made.
Most people make calls to ‘service numbers’ daily. This is the reason why they have to be aware of exact fee they should pay for it. Good thing this will be possible starting July 1, 2015. Before making a call, callers will know how much they will pay for it. And on your bill, the ‘service charge’ and also the ‘access charge’ will be clearly shown.
Access Charge + Service Charge = Total Call Cost
Your phone service provider will get the ‘access charge’ you pay. One the other hand, the ‘service charge’ will go to the firm that you’re calling to. If you are calling 0800 & 0808, you have to know that it is free for landlines and mobiles.
Current Call Costs
0800 & 0808 = For landlines, it is totally free. But to some mobiles, it may take some costs. 7p-40p/min is the usual fee.
01 & 02 (geographic numbers) = There will be a call set-up fee that needs to be compensated besides 9p/min for landlines and 8p-40p/min for mobiles.
03 = These are included in free mobile and landline packages unlike 0800 & 0808. The usual charge for these will be around 01 or 02.
0845 = For mobiles, it costs 5p-40p/min. A set-up payment along with 1p-12p/min will be paid by landline users.
0870 = Mobiles are billed 5p-40p/min, while landlines are billed as much as 10p/min apart from the set-up fee.
0871/2/3 = The fee for mobile phones is 5p-40p/min. 11p-15p/min will be the charged for landlines with the installation fee.
09 = 9p and £1.69 is the typical charge for each minute. But in some landline providers, £2.95 per minute is the fee. What’s more, 75p up to £3 per minute is the expected cost for mobile users.
118 = 50p up to £4 one-off charge is anticipated to landline and mobile phone users. Not only that, there will be an additional payment that may reach up to £5 per minute.
These are the current costs that you have to remember. However, it might be a little confusing on your behalf for sure. This is where Ofcom’s presentation of clear charges comes into play.
Calling all businesses.
If you are a business proprietor, it is necessary that you are fully aware of what the approaching Ofcom legislation will imply to you, especially if you utilize a 08, 09 or 118 number. If you make use of these numbers there are some vital steps you will need to take which are:
Step 1. Contact your telephone service provider to get this matter discussed. Ask how it will affect your company, whether it can do bad or good.
Step 2. Confirm all the fees by asking your TCP.
Step 3. After that, analyze if the charges are fair enough. If you don’t agree with it, then shifting to another phone service provider is the next move to take.
Step 4. Ensure that the costs for calls being displayed are fair enough. You can do this by reviewing several materials and also advertisings. Ofcom believes to this:
(buy a 0370 number for your business and give it a national presence)
‘Calls cost up [or XP per minute] plus your phone company’s access charge’.